Privacy policy

1. Who is responsible

PawPureHome is an independently operated online business. For privacy questions, data requests, or concerns about how personal information is handled, contact us at [email protected].

2. Information we collect

We may collect information you provide when placing an order, creating an account, contacting support, submitting a review, or joining an email list. This can include your name, contact details, billing and delivery information, order details, and messages.

We may also receive technical information such as device type, browser information, IP address, cookie identifiers, and pages viewed through hosting, security, analytics, and ecommerce services.

3. How we use information

• Process payments, orders, delivery, returns, and refunds.
• Respond to questions and provide account or product support.
• Protect the site, prevent fraud, and maintain service reliability.
• Meet legal, tax, accounting, and consumer-protection duties.
• Send marketing only where permitted, with an unsubscribe option.
• Understand how the store is used and improve its content.

4. Payments and service providers

Payment details are handled by the payment providers offered at checkout. We may share necessary information with hosting, ecommerce, payment, delivery, analytics, email, security, and professional service providers. They receive only the information needed for their role.

5. Cookies

The site may use essential cookies for cart, checkout, account, and security functions. Analytics or marketing cookies may be used according to the choices presented by the cookie controls available on the site.

6. Retention

Information is kept only as long as needed for the purposes described above, including legal, tax, fraud-prevention, dispute, and account requirements.

7. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain uses of your information, and to request a portable copy. You may also withdraw marketing consent at any time. Contact [email protected] to make a request.

8. International processing

Some service providers may process information outside your country. Where required, appropriate contractual or legal safeguards are used by the relevant provider.

9. Children

The store is not directed to children who are not old enough to enter a purchase contract in their location. We do not knowingly ask children to provide personal information.

10. Changes

We may update this policy when our services, providers, or legal duties change. The current version and update date will remain on this page.

11. Contact

Privacy questions can be sent to [email protected].